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Showing 4 results for “itsm”.

Certifications

PeopleCert · Exam update

ITIL4-F · ITIL 4 Foundation

For anyone in IT service delivery; proves you understand ITIL 4 service management concepts and practices.

PeopleCert · Exam update

ITIL4-MP · ITIL 4 Managing Professional

For ITSM leads and managers; proves you can apply ITIL 4 across service creation, delivery and improvement.

ServiceNow · Current catalog entry

SNOW-CSA · ServiceNow Certified System Administrator

For ServiceNow admins; proves you can configure, implement and maintain the Now Platform.

Mini-lessons

AZ-104 · Monitor and maintain Azure resources

Alerts: signal plus condition plus action group

…on runbooks, Azure Functions, Logic Apps, webhooks and ITSM connectors. Reuse the same action group across many rules. Alert processing rules can suppress notifications during maintenance wi…

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